RETURN/REFUND POLICY:
We offer FREE RETURN/REFUND within 30 days of your order delivery, in case you are not delivered what you ordered for or the product is damaged in any manner. No Questions asked.
CUSTOMER SERVICE:
We offer customer service 24/7, however in case of long queue of queries, you might get a response within an hour or two.
FAQs:
How is my package delivered?
We have got the best courier partners in form of M&P, Swyft, Postex and Movex. The deliveries are made within 2-3 days of order confirmation.
How much will I pay for shipping?
If your order is above Rs.1500, shipping is free. For any order totalling below Rs.1500, you will pay a standard shipping rate of Rs. 200/-.
How long until I receive my items?
If the items you ordered are in stock, you will receive your order within 3-4 days of order confirmation.
If the items you ordered are not in stock in our warehouse, then it will take about 7-10 days to deliver it to you, provided the item is in stock with our supplier. If this is not the case, we will provide you with an estimated delivery time.
If I buy several items, will they be delivered together?
If you order more than one item, we will do our best to send everything together. We like to consider the environment, so if you are not in a hurry for a specific item, we will send everything in one shipment once we have the complete order ready (unless there is an item with an extraordinary delivery time).
This also depends on whether all ordered items are in stock.
What is the return policy for products?
In case you receive a product that is damaged or does not work or even if you don't like it, you can get it changed or replaced within 30 days of delivery provided you don't use it (FREE RETURNS, NO QUESTIONS ASKED).
Further Questions
If you have any further questions regarding shipping or any other subject, please feel free to contact us and we will be happy to assist you. You can send (call/SMS/Whatsapp) your queries at 0307-0344555.